PLAIN-ENGLISH PRIVACY
Our Privacy Policy, Without the Legalese
This page explains, in plain language, what data Sahil Media Group collects through this website, what we do with it, and how to get it removed. No legalese, no dark patterns. If anything here is unclear, message +91 89680 00118 and a human will answer.
WHAT WE COLLECT
What we collect, and why
This privacy policy covers the Sahil Media Group website and the enquiries that come through it. When you submit the contact form, we collect exactly what the form shows: your name, phone number, the service you're interested in, and your message. There are no hidden fields and no pre-ticked boxes.
We also run basic website analytics — which pages get visited, roughly where traffic comes from, and what type of device is used. That is aggregate data that tells us which pages are useful; it is not a profile of you.
We use this information for one purpose: responding to your enquiry and preparing a relevant proposal. We do not sell, rent, or trade your data to anyone — not to ad networks, not to brokers, not to other businesses. Ever.
WHATSAPP & COOKIES
WhatsApp consent and cookies
We're a WhatsApp-first agency. By sharing your number through the form, or by messaging +91 89680 00118 yourself, you consent to us replying on WhatsApp — that's where quotes, questions, and follow-ups usually happen, in English, Hindi, or Punjabi. Prefer a call or email instead? Say so once and we'll switch.
Want us to stop messaging entirely? Reply STOP on WhatsApp or just tell us plainly. Your number goes on our do-not-contact list the same day.
Cookies on this site are minimal: essential ones that keep the site working, plus a basic analytics cookie. There are no retargeting pixels following you around the internet after you leave. If you block cookies in your browser, this site still works.
RETENTION & YOUR RIGHTS
How long we keep data, and your rights
Enquiry details stay in our records while the conversation is live or the client relationship is active. Leads that go quiet are not hoarded forever — we clear out stale enquiries periodically.
You can ask us, at any time, what information we hold about you, and ask us to correct it or delete it. Send the request on WhatsApp or to the email listed on our contact page, and we'll confirm once it's done — normally within a few working days, not weeks of silence.
GOVERNING LAW
Indian law and the DPDP Act, 2023
This policy is governed by Indian law, including the Digital Personal Data Protection Act, 2023. We follow the DPDP Act's core idea in practice: collect only what's needed, use it only for the stated purpose, and delete it when it's no longer required.
When this privacy policy changes
If our data practices change, we update this page — we don't quietly widen what we collect. The commercial side of working with us lives on our terms page if you want the full picture.
One honest note: this is a plain-language policy describing what we actually do, not legal advice. If your company needs a formal data-processing agreement for its own compliance, ask us and we'll put it in writing.